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Also good to know!

 

TERMS AND CONDITIONS

Meals and other extras are not included in your tour fee unless specified.

In case of sudden and unexpected changes of the opening times (e.g. last minute strikes, special events …) and in case of bad weather (only heavy rain, snow…) the tour can be cancelled.

The itinerary will be amended by your tour guide to give you the best options and experience possible.

CANCELLATION POLICY

Cancellation made within 72 hours of the schedule departure, there is a 100% of cancellation fee. Please consider that all our services are run on a trust and fairness basis.

We expect our customers to share the same principles with us and abide by our gentlemen's agreement.

CUSTOMER SATISFACTION COMMITMENT

We guarantee to provide TOP quality services.

If any of our services will be less than excellent please contact us at: office@wienguide.net

LEGAL NOTES

According to the Austrian and international privacy laws, your personal information is extremely confidential and will NOT be given or distributed to any third party

We're very excited that you're going to be touring with us. We are sure that you're going to experience a fun and memorable day of your vacation.


What people say about us:


wrote 26. November 2019

The other reviews you’ve read are all accurate! This tour was wonderful. We had Max, Peter’s son, as our tour guide and he was everything you could hope for in a guide — gracious, charming, patient, and knowledgeable. He wanted to know what we wanted to see and adjusted the trip when he could. We saw beautiful Melk Abbey, the incredible lake region of Hallstatt, and walked the streets of Salzburg. I really chose the tour because of Salzburg, but the other stops were just as enchanting. Max made sure we understood the historical significance as well as the culture of each point of interest, and he did so with humor and humility. I think he was the best tour guide we’ve had in our travels, and we’ve had some wonderful tours in our three trips to Europe over the last two years. I’m so glad we found this tour! I’m sure any tour offered by this company will be wonderful! It’s a family business and they take pride in what they do.


wrote 4. November 2019

We hired Peter for our family of 5 adults for a full day seeing Vienna. He is personable, adaptable, knowledgeable, and speaks excellent English. He will take you to unique places and tell stories that make what you are seeing come alive. One of our family members needed a gluten free lunch and he was able to find a wonderful local restaurant that was perfect for all. Peter is a great guide and we highly recommend him.

Erlebnisdatum: September 2019
travelinspiration
Dallas

wrote 24. September 2019

 

WOW - Peter is the most amazing tour guide and person!!! My husband/I booked him far in advance due to the great reviews, to make sure he was available for our 1st time in Vienna. History is my passion - and his delivery is spot on and easy to follow. His personality is FANTASTIC - so charming, warm, friendly, and fun. Truly like spending the day with an old friend. I requested to spend a full day with him and sent him sights wanted to see and not see, and he fully customized the tour for me and included hidden gems. We were in his wonderful Tesla - so cool!! Also had an amazing lunch with him at Cafe Demel (I also requested) and he was kind enough to get us reservations and a special table! Per my request, Peter picked us up from Schonnbrunn Palace (we did the audio tour there at 8:00am - great!) and we toured both major and minor sights in several districts, all were wonderful!! We did things by car, photo stops, and some walking per my request. Peter's full day price is maybe slightly more expensive than some other European city private tours we've done - but is soooooo worth it, and we would never want to tour with anyone else in Vienna! We've travelled for 20 years and Peter is truly one of the BEST, and by far the best of our recent almost 2 week journey through Central Europe doing private tours daily. Thank you Peter for everything - you are indeed a very special person!!! Hope to see you again one day!!

Erlebnisdatum: September 2019

Private Guide Peter from Vienna
Private Guide Peter from Vienna